Broadband help and installation

It still isn't easy to setup Broadband after you've been using Dial-up or ISDN. It's even more confusing if it's your first computer. It makes you feel a little nervous doesn't it?

Don't worry, a lot of other people feel the same way and it's normal to make sure it is done right the first time. I have set up broadband for a great many people and I don't finish there. Once it's installed i'll start downloading all the updates you need and i'll install other software to make sure you're computer is as safe as possible online. No-one else can say they'll go to this much effort!

This is what we will do when I come round to set up your Broadband:

• Advise you the best way to attach the broadband modem to your phone socket.
• I will install the modem* as it should be installed (Yes, there is a correct way of doing this).
• I will run tests on your modem to make sure it is running at the correct speed.
• I will configure your email account for the new settings*
• I will download and install around 20Mb of new programmes that will keep your computer running smoothly.
• I will advise you what to do if you can't get connected.
• I will set up the windows updates, virus definitions etc to run automatically while you sleep.

* Excludes AOL.

If everything is set up correctly right from the beginning your broadband
experience will be that much better and will be trouble free that much longer!

See the prices page for more details.